باہمی تعاملات، کیلنڈر، ٹکٹنگ، آواز، اور صارفین کے ساتھ مواصلات۔
Log calls, emails, meetings, and notes on records so the whole team shares context.
Schedule meetings, assign tasks, and connect follow-ups to CRM records.
Capture support requests, assign agents, and resolve issues with full customer context.
Place calls from EDGE Sword, log outcomes, and keep voice touchpoints on the timeline.