Analytics modules summarize activity across the modules you have enabled.
Please note:
- Some reports only appear when related modules are enabled — confirm module setup in Configure your workspace and Enable and manage modules.
- Live activity and cross-module lookup are separate tools — see Use Eye activity and Deep search.
Reporting tools compared
| Tool | Purpose | Typical user |
|---|---|---|
| Dashboard | KPI widgets and trends | Everyone |
| Reports | Saved and ad-hoc tabular views | Managers, analysts |
| Eye | Live user activity | Supervisors |
| Deep Search | Cross-module record lookup | Support, ops |
Dashboard
Your home dashboard highlights KPIs for CRM, operations, or hospitality depending on configuration.
Reports
Open Reports for saved and ad-hoc views. Some reports only appear when related modules (for example Shifts or FMCG customers) are on.
Eye and Deep Search
Eye shows live user activity — see Use Eye activity for supervisor workflows. Deep Search finds records across modules you can access. FMCG tenants should also review FMCG reporting for route and SKU metrics.
flowchart TB Data[Module activity data] --> Dashboard[Dashboard widgets] Data --> Reports[Saved reports] Data --> Eye[Live Eye view] Data --> Search[Deep Search index] Dashboard --> User[Decision making] Reports --> User Eye --> User Search --> User
Customize dashboard layout per role where supported, and pin the reports your team opens daily.